Frequently Asked Questions About Our HVAC Services
1. What types of HVAC systems do you service?
At Andy’s Heating and Cooling, we repair and replace all major heating and cooling systems, including air conditioners, furnaces, boilers, heat pumps, geothermal systems, and ductless mini splits. We work with all brands and models, so you can rely on our team to diagnose and repair your system, no matter what equipment you have in your home.
2. Do you offer both repair and replacement services?
Yes. Our experienced technicians are trained to provide accurate system diagnostics and will always attempt to repair your system first if it’s cost-effective and safe to do so. If replacement is the better option for long-term comfort and efficiency, we’ll explain your options clearly and help you choose the best system for your home and budget.
3. Are your technicians licensed and certified?
Absolutely. Every technician at Andy’s Heating and Cooling is licensed, trained, and experienced in residential HVAC repair and installation. Our team operates under a master technician license, ensuring every job meets the highest standards of safety, precision, and professionalism.
4. Do you service residential properties only?
Yes, we focus exclusively on residential HVAC services. That focus allows us to deliver personalized, detail-oriented service tailored specifically to homeowners — from single-family homes to townhouses and multi-level residences.
5. How do you protect my home during service?
We take a guest mentality approach with every appointment. Our technicians use protective mats, floor coverings, and safety gear to prevent dirt, scratches, or damage to your property. We respect your space and clean up completely before we leave, ensuring your home is just as tidy as when we arrived.
6. What are the signs I might need HVAC repair?
If you notice uneven temperatures, weak airflow, strange noises, unusual odors, or a sudden spike in energy bills, your system likely needs attention. It’s best to schedule a professional inspection as soon as possible to avoid more serious damage or costly breakdowns.
7. Do you offer fireplace repair and maintenance?
Yes! In addition to heating and cooling, Andy’s Heating and Cooling provides fireplace repair, replacement, and cleaning services for homeowners in Omaha, NE. Whether you have a gas, electric, or wood-burning unit, our technicians can safely restore warmth, comfort, and efficiency to your home’s centerpiece.
9. What brands do you work with?
We service all HVAC brands and models. Our technicians are trained and equipped with the latest service information and tools to handle any system, including leading brands like Carrier, Trane, Lennox, Rheem, Goodman, Bryant, and more.
10. How can I schedule an appointment?
Scheduling is simple. You can contact us to schedule your appointment online or by phone. Our friendly team will find a time that works best for you and ensure a technician arrives promptly, fully prepared to resolve your HVAC issue efficiently.